Black Rock

FAQ

Frequently Asked Questions

Everything guests ask before they reserve. If your question isn’t here, reach out directly.

Burning Man 2027

Which coaches are available for Burning Man 2027?

The FR3 (a 2023 Forest River FR3 30DS, sleeps up to eight), the Alante (a 2018 Jayco Alante 29S, sleeps up to eight), and the Hurricane (a 2011 Thor Four Winds Hurricane 31D, sleeps up to six). Each is handed off burn-ready in Reno, two hours from the gate. Placements for Burning Man 2027 open to the list first — join the list and we reach out before public sale.

What will the all-in price include?

Each coach has one all-in price for the week — August 29 to September 6, eight nights. It covers the coach, pre-burn prep and sealing, dust remediation after exodus, beds made, an equipped kitchen, and unlimited generator hours; the FR3 and the Alante include two e-bikes for the week; the Hurricane includes two cruiser bikes for the week, with an e-bike pair as an option. One number, no surprises. Stated separately and plainly: the fuel you use, a $1,500 refundable security deposit held at handoff, Starlink at $500 flat for the week, added on request, and any provisioning you ask us to handle. The prices themselves go to the list first.

How do I reserve one?

Join the Burning Man 2027 list — leave your email and you're the first we reach out to, before public sale, with the number for the coach you want. From there: nothing is charged until we confirm availability and fit, usually within 24 hours, and payment secures the coach. Every other week of the year is open to reserve now.

I'm booking on behalf of someone else — can you work with me?

Often. We work with executive assistants, concierges, and camp leads regularly. Put your own name and contact on the reservation and note the traveler — you stay the point of contact, and we keep you in the loop through handoff. Corporate invoicing is available and we'll provide a W-9 on request.

Provisioning & delivery

Can you stock the coach before we arrive?

Yes. We stock the coach before you arrive — groceries, water, ice, coffee the way your camp drinks it. Send us the list; we send the receipts. Provisioning is billed at cost plus a $500 concierge fee, receipts included, so you see exactly what went into the coach.

Do you deliver to my camp?

By arrangement, for a small number of camps. In-city delivery to your placement is the Delivered & Staged package — one all-in number per coach, shared with the list first: the coach is level, cool, and made when you walk up. Reno-side staging — meeting you at a hotel or the airport — starts at $3,000, and it, like any placement outside a standard in-city delivery, is quoted to the request. Whether we can take your camp at all depends on placement and dates, and we'll tell you plainly. See playa delivery for details.

Driving the coach

Who can drive it, and what license do I need?

Any driver 25 or older with a standard, valid driver's license — no commercial or special license needed. The coaches run the FR3 31' 11", the Alante 31' 4", and the Hurricane 32' 3", which drives like a large truck once you're used to the size, and we walk you through it before you leave Reno.

How many people do they really sleep?

The FR3 sleeps up to eight, the Alante sleeps up to eight, and the Hurricane sleeps up to six. The top number is workable for a close crew; four to six is where any of them feels like a home base rather than a bunkhouse.

Will the water and power last the week?

Power comes off each coach's own gas generator — the FR3 on 5.5KW Yamaha w/inverter tech, the Alante on Onan 4000W (gas), and the Hurricane on Onan (gas) — and unlimited generator hours are inside the price, but no fuel is sold in Black Rock City, so plan a fuel run before you're low. Water is the honest constraint: the tanks hold the FR3 52 gal, the Alante 79 gal (incl. water heater), and the Hurricane 50 gal, which means real showers with discipline, not unlimited ones, and how far it stretches depends on your crew. At handoff we build the water plan around the people actually aboard, and for bigger crews, on-playa water delivery and tank pump-outs can be booked through the event's approved provider.

On the playa

What about the dust?

Dust is expected — it's the playa. After exodus, the coach gets a full interior and mechanical dust remediation. That work is our job and it's inside the price: you will never see a dust bill. What falls outside it is damage beyond ordinary dust — food waste, standing liquids, non-dust debris — handled through the security deposit.

What do we still need to bring ourselves?

Your Burning Man tickets and a vehicle pass for the coach — every vehicle entering Black Rock City needs its own pass, and that's on you, not part of the reservation. Plus the fuel you use and your own shade: a Class A gets hot fast without an awning or shade structure, same as any rig on playa.

What kind of support do we get during the week?

Preparation, not promises. The coach goes out fully serviced and burn-prepped, we walk you through every system in Reno before you drive, and you have our direct line before the gate and after exodus. We don't staff a round-the-clock hotline and won't pretend to — what we do is send you out prepared.

Payment & cancellation

What's your cancellation policy?

Every payment toward a reservation is nonrefundable — and nothing you pay is lost: if you cancel, the full amount you've paid becomes a Reservation Credit with us, good toward a future booking. A Reservation Credit comes off the total of the next reservation you book — any coach, any dates we have — and if it's larger than that booking, the remainder stays on your account. If you change your mind within 7 days of booking, on a trip more than 180 days away, your first payment is refunded in full on request. The $1,500 security deposit is separate: it's a hold at handoff, released after the return inspection, not a payment toward the reservation. See rental terms for details.

Still Have Questions

Ask before you reserve

Reach out directly and we'll walk you through the details.